Shipping & Returns Policy
🚚 Shipping & Returns Policy | Daily Bazaar Buzz
Welcome to Daily Bazaar Buzz!
We’re committed to delivering your favorite products safely and on time — while ensuring a smooth and transparent return process. Please review our detailed Shipping & Returns Policy below.
📦 Shipping Policy
🕒 Order Processing Time
All confirmed orders are processed within 1–2 business days (Monday–Saturday).
During sales, holidays, or high-demand periods, order processing may take slightly longer — but we’ll always notify you if there’s any delay.
🚚 Delivery Time
We deliver across Pakistan through trusted courier partners such as Leopard Courier, TCS, and Call Courier.
| Location | Estimated Delivery Time |
|---|---|
| Major Cities (Lahore, Karachi, Islamabad, etc.) | 2–4 Business Days |
| Other Cities & Towns | 4–7 Business Days |
| Remote / Rural Areas | 5–10 Business Days |
🕓 Delivery times may vary depending on courier schedules, weather, or unforeseen delays.
💰 Shipping Charges
-
Standard Shipping: Rs. 250 (flat rate across Pakistan)
-
Free Shipping: On orders above Rs. 4,999
-
Cash on Delivery (COD): Available nationwide
🧾 Order Tracking
Once your order is dispatched, you’ll receive a tracking number via SMS or email. You can track your order directly on our courier’s website or by contacting our support team.
🔄 Returns & Exchange Policy
We want you to love every purchase from Daily Bazaar Buzz.
If something doesn’t meet your expectations, we’re here to help.
✅ Eligibility for Returns
You can request a return or exchange within 3 days of receiving your order if:
-
You received the wrong product
-
The item is damaged or defective
-
You received an incomplete order
To qualify:
-
The product must be unused, unwashed, and in its original packaging.
-
Proof of purchase (order number or receipt) must be provided.
🚫 Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
-
Personal care or hygiene products (e.g., toothbrushes, trimmers, etc.)
-
Food containers or opened kitchen consumables
-
Items bought during clearance sales
💵 Refund Process
Once your return is received and inspected:
-
Approved refunds are processed within 5–7 business days.
-
Refunds are made via bank transfer or store credit, depending on your preference.
-
For Cash on Delivery orders, we may request your bank account details for refund transfer.
🔁 Exchange Process
If you’d like to exchange an item:
-
Contact us at support@dailybazaarbuzz.com within 3 days of delivery.
-
Provide your order number, product details, and reason for exchange.
-
Our team will guide you through the pickup or return procedure.
📩 Contact for Returns
If you need to initiate a return, please contact:
📧 support@dailybazaarbuzz.com
📞 +92 300 1234567
🏠 House No. 80, Street 36, Block A2, Johar Town, Lahore, Pakistan
💬 Our Promise
We aim to make every shopping experience worry-free.
Your satisfaction is our top priority — and we’ll always do our best to make things right.
Thank you for trusting Daily Bazaar Buzz 💛
